It’s a handy 8 stepper just to make sure you’re on the same playing field as the reps.

Never get a 2-year contract.

Verizon reps get tons of money from new lines and certain accessories and text packages, take advantage of this.

Mention the lost or stolen program to get 25% off a new phone, even if you’re under contract.

If you’re on a rate plan of $59.99 or higher, you can get “a new phone (and new contract) for the discounted price after 12 months.”

Insurance is a rip-off.

Tell them you’ll sign up for the Unlimited Data Plan with your Treo.

Reps don’t get as much money if you’re still in a contract.

Ask for a loyalty credit on the phone before going to the store.

8 Confessions Of A Former Verizon Sales Rep – [TheConsumerist]

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